Terms of service
General Terms and Conditions
1. SCOPE
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with Studio Rosa Rauscher.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation email.
3. CONTRACT LANGUAGE, CONTRACT TEXT SAVING
The language(s) available for the conclusion of the contract: German
We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.
4. TERMS OF DELIVERY
In addition to the stated product prices, shipping costs may also apply. You can find out more detailed provisions on any shipping costs that may be incurred in the offers.
You generally have the option of picking up at Studio Rosa Rauscher, Nordhäuser Strasse, 80, 99089 Erfurt, Germany during the following business hours: Monday to Friday from 8:00 a.m. to 5:00 p.m. excluding public holidays. Please inform us at least two working days before you pick it up so that we can have the goods ready from our warehouse. Unfortunately, we can only accept cash payments upon collection.
5. PAYMENT
The following payment methods are generally available in our shop:
Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
Credit card
In the ordering process, enter your credit card details. Your card will be charged immediately after placing your order.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.
Cash on collection
You pay the invoice amount in cash upon collection.
6. RESERVATION OF TITLE
The goods remain our property until they have been paid for in full.
7. WARRANTY AND GUARANTEES
7.1 LIABILITY FOR DEFECTS
The statutory right to liability for defects applies.
7.2 WARRANTIES AND CUSTOMER SERVICE
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
8.LIABILITY
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
* in the event of injury to life, limb or health,
* in the event of intentional or grossly negligent breach of duty,
* for guarantee promises, if agreed, or
* as far as the scope of application of the Product Liability Act is open
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the limited to foreseeable damage upon conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
GTC created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].